Question 1

What is TendrilDesk?

Accepted Answer

TendrilDesk is a done-for-you, human coordinator-led service for recurring clinic administration. Payment is for service, not software access.

Question 2

Which clinics is the service intended for?

Accepted Answer

The intended audience is U.S. dental, physical therapy, and med spa clinics.

Question 3

What work does a coordinator help with?

Accepted Answer

The service covers three coordinator-led workstreams in this order: HIPAA training and audit preparation, including coordination of training and preparation tasks; credentialing paperwork and follow-up; and insurance forms and related follow-up.

Question 4

What is the monthly price, and what does payment cover?

Accepted Answer

The flat retainer is $1,500 per clinic per month. Payment buys done-for-you, human coordinator-led service; it does not buy software access.

Question 5

What is the service intended to help with?

Accepted Answer

The service is intended to help clinics prepare and reduce administrative burden from recurring obligations that take staff time and may carry fine risk. It does not promise a handoff, compliance status, a successful audit, credentialing or payer acceptance, savings, or avoided fines.

Question 6

Can I send patient or other sensitive documents through the site?

Accepted Answer

No appropriate document-exchange arrangement has been established yet, and this site does not accept sensitive documents. Do not upload or send patient information, other sensitive information, or documents through the site.

Question 7

Are service requests being accepted now?

Accepted Answer

Service requests are not currently being accepted. The clinic-fit inquiry is a nonbinding conversation only; sending it is not a service request, acceptance, or confirmation that work has started.

Question 8

How can I ask whether the service may fit my clinic?

Accepted Answer

Use the existing clinic-fit inquiry to start a nonbinding conversation. Share only business contact details and workstream interest. Do not include patient information, other sensitive information, or documents.

Questions about clinic support.

Read the scope or ask about clinic fit.